Frequently Asked Questions

No you don't need a referral to see me for individual therapy or for an assessment.

A valid referral from a GP is required if you wish to receive a Medicare rebate under a Mental Health Treatment Plan.

I will be opening my new practice in Box Hill North in February 2026. I will work on Tuesdays at the Box Hill North clinic location. Opening hours are 9.00am to 2.00pm.

Yes I am happy to see clients via telehealth.

Please complete the short form in the Contact Me section and I will respond to you within two business days.

Please do your best to give me more than 48 hours' notice if you need to cancel or reschedule your appointment by contacting me on 0468 084 419 (SMS only) or kate@kategorepsychology.com

If you provide less than 48 hours' notice and I am unable to offer your appointment to a client on the waiting lists you will be charged a cancellation fee of 50% of service fee.

I am always happy to change an appointment to telehealth if you are unable to travel to the clinic on a particular day.

Any other questions?

Please contact me if you have any other questions.